Shipping & Delivery Information
Our preferred shipping company is Royal Mail, however this may change based on the order.
Small Order Delivery (Standard - Tracked / Orders under £12) - £3.49 (2-3 Working Days)
Standard Delivery (Tracked) - £4.99 (2-3 Working Days)
We offer FREE DELIVERY on all orders over £75.00.
We also offer an express delivery option;
Small Order Delivery (Express - Tracked / Orders under £12) - £4.99 (1-2 Working Days)
Express Delivery (Tracked) - £6.99 (1-2 Working Days)
Please note at peak times of the year orders may take longer than usual to be dispatched. Peak times are usually Monday's, the beginning of the season (July/August) and during the Christmas period. Please ensure you enter the correct shipping address upon ordering, A&H International cannot be held responsible for an incorrect address inputted by the customer upon ordering.
Badging may delay your order by 2-3 working days.
We ship to Europe and the Rest of the World. International shippings costs are calculated automatically at checkout.
Important information for orders that are outside of the UK:
You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).
A&H International has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
If upon clearing customs you are subject to these charges, and you decide you no longer want your order, you will be charged any handling and shipping fees that we incur in retrieving your order.
We offer FREE UK DELIVERY on all orders over £75.00.
To start a return, you must email us at email@example.com.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We must receive the return back within 30 days of the order being placed in order to process the return.
To be eligible for a return, your item must be in the same condition that you received it, unworn/unused, with tags, and in its original packaging.
Please include a note within the package with your name and order number or we cannot process your return.
Unfortunately, we are unable to exchange items. You’ll need to return the item for a refund, and place a new order for the item/size you require.
RETURNS ADDRESS: A&H International, Energy House, 47 Boodle Street, Ashton-Under-Lyne, OL6 8NF, United Kingdom.
Please note that we are not responsible for return postage other than for incorrect or faulty items. Please apply the correct postage as we will not be held responsible for parcels that fail to reach us. We recommend that you use a tracked service to send us a return.
We will notify you once we’ve received and inspected your return, and let you know via email if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please be advised it can take up to 5 working days for refunds to be processed.
Due to security reasons, a refund can only be sent to the original payment method.
Certain types of items cannot be returned.
- Items personalised with any badge cannot be returned. This is a personalised product.
- We will not accept returns if the item has been used or if the label has been removed. All returns are subject to inspection.
- Unfortunately, we cannot accept returns on sale/reduced items or gift cards.
Please get in touch if you have questions or concerns about your specific item.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.